Cultural Brilliance: The DNA of Organizational Excellence

With Host Claudette Rowley – Transformation Talk Radio – Every 2nd & 4th Friday 10 AM (PT)/1 PM (ET)

Think Tank: “Moving from Chaos to Innovation” – With Special Guest Dr. Pat Baccili

I had the pleasure of interviewing Dr. Pat Baccili on my show Cultural Brilliance Radio. Dr. Pat is the founder/owner of Transformation Network and host of The Dr. Pat Show, the #1 positive talk radio show. As an international award-winning talk radio host, TV commentator, inspirational speaker, dynamic seminar leader, certified career and belief coach, and an award-winning author/researcher on fostering respect and trust in the workplace – Dr. Pat Baccili is considered an expert in the field of human potential.

Below is an article written by the Conscious Business Radio team about the show.

Cultural Brilliance helps you experience groundbreaking ways to transform your company’s culture. Host Claudette Rowley invites some of the foremost experts on organizational culture to help understand how to make a brilliant culture the rule rather than the exception.

Claudette had the opportunity to speak with Dr. Pat Bacilli, founder of Transformation Network and host of The Dr. Pat Show.

The think tank topic and subsequent discussion begins with an explanation of the term “adaptogen”. Dr. Pat explains it is a Greek word with multiple definitions. In addition to being a very well-known word in plant healing, it is also an ancient word that is used to describe the idea of taking things into our bodies which build up strength when we take them in. The specific definition: Adapto means to adjust and Gen means producing, and as Dr. Pat points out – adjust and producing, that’s cultural brilliance, isn’t it? Claudette agrees, saying that cultural brilliance is like adaptogen cultural intelligence. But it is a level of organizational intelligence when people can start to proactively, consciously and intentionally adapt.

Dr. Pat brings up the issue of the healing nature of adaptogens to combat stress, and she asks Claudette how she sees the adaptogen in the definition of culture aiding in destressing the change process. Claudette responds by saying that when an organization has an adaptogen design and adaptogen nature, they can relieve the stress of chaos, stuck-ness, frustration, etc. They can start to literally recognize and anticipate what is happening – not just externally, but internally inside the organization and inside the people. Through this process, they begin to recover faster than they normally would, and in this process, they come out better than they were at the beginning. They can take the energy of what they’ve learned through the adaptogen process to increase their brilliance, to incorporate new kinds of learning, and to move forward in a more energetic and inspired way. Claudette goes on to explain that it’s not just about fixing a culture, it propels organizations forward.

Further discussing the origin and idea behind the adaptogen process, Dr. Pat explains that the concept is to work through the organization, the elements and DNA of the organization, and to produce adjustments in the organization that are going to build up the energy of excellence to combat the stressors, the resistance, and the things that happen in organizations that generally people don’t want. Claudette mentions that although many of the people and organizations she works with are very smart, very well-intentioned, she repeatedly sees that they do not even understand their own cultures. They don’t understand how the systems in their organizations operate – the people systems – they don’t see the dynamics. So often, they unintentionally reinforce the very behaviors they don’t want. This is the opposite of adaptogen.

Claudette discusses how adaptogen nature and design contribute to organizational excellence. It does this by teaching people how to change the way they think and act. It teaches people how to really tune into their cultures, and start to understand what’s going on. Trust is another aspect, where people start to consciously and intentionally build trust with each other – which is non-negotiable in the Cultural Brilliance model. Trust is one of the hallmarks and foundations, it has to be there.

The think tank discussion concluded with Dr. Pat sharing her idea that sometimes we create things – in government we create laws, in organizations we create policies. When we are in the creation of these things, remember that we are creating them with people, not in isolation. People. Cause and effect.


To listen to the full show, click here

For more information on Dr. Pat and Transformation Network, click here

Click here for Claudette Rowley’s website, Cultural Brilliance

(Archived episodes available at and