Too often organizations try to initiate change without creating an environment in which employees and leaders can tell the truth about their experiences. Why does this matter? Because you can’t change what you can’t talk about. Now add tone, body language, and a metaphor or two and we have a formula for misunderstanding and conflict. Authentic communication brings out the best in people interactions and directly impacts productivity, innovation and problem solving. It allows for relationships to develop, collaboration to grow, and your bottom line to flourish.
- Improve communication for high performance outcomes – Use motivation words and follow on supportive action.
- Lead with a “Best in People” communication mindset – Create the art of connecting and communication for positive change.
- Changing culture through conversation – Be authentically bold and say no to settling.